Refund & Cancellation Policy Overview
This section outlines our comprehensive refund and cancellation terms, clarifying eligibility, processes, and client responsibilities across all our services.
What is GDSL UK’s refund policy?
Find clear answers to common questions about cancellations, refunds, and rescheduling to help you navigate our policies with ease.
Can I cancel a recruitment service after it has started?
Cancellations after recruitment services commence may not be eligible for a refund, depending on the stage of delivery.
How do I request a refund for a training course?
Refund requests for training courses must be submitted at least 14 days before the start date to qualify.
Are consultancy sessions refundable if cancelled at the last minute?
Last-minute cancellations of consultancy services may incur fees and typically are non-refundable.
What is the policy on digital product cancellations?
Digital products cannot be refunded once downloaded, except in cases of technical faults.
How long does it take to process a refund?
Refunds are usually processed within 14 working days after the request is approved.
Can I reschedule a booked training course?
Training courses can be rescheduled if requested at least 7 days prior to the start date.
Refund & Cancellation Policy Overview
Explore our clear guidelines on cancellations, refunds, and rescheduling to understand your options and responsibilities.
Cancellation Requests
Learn how to submit cancellation requests for recruitment, training, consultancy, or digital services and the associated timelines.
Refund Eligibility
Understand which services qualify for refunds, including conditions based on service type and delivery stages.
Rescheduling Procedures
Find out how to request service rescheduling and the important considerations to ensure a smooth process.
Understand Our Refund & Cancellation Policy Clearly
Review the detailed terms for cancellations, refunds, and rescheduling to ensure a smooth experience with our recruitment, training, consultancy, and digital services.
